User support
Sign-in, your account, meetups, subscription and purchases, personal data. Common questions are on the Support page.
Subject: Mates: Support
Write →Contacts
Get in touch
Every question goes to one address. Pick a topic below and the email opens with the right subject, so we can pass it to the right person faster.
Write in the language you prefer
- English
- Polski
- Українська
- Русский
Topics
What’s it about?
When we reply
Weekdays, 10:00 to 18:00
Warsaw time. You can write any time — we reply during office hours.
Now in Warsaw--:--
Questions
Common questions about contacting us
Write to [email protected]. Put the topic in the subject — support, organizer question or partnership — so the answer comes faster.
Monday to Friday, 10:00–18:00 Warsaw time. You can send an email at any time.
English, Polish, Ukrainian or Russian.
You can delete your account in the app at any time. For questions about personal data, write to [email protected].
To [email protected] with the subject “Partnership”: venues, communities and companies that want to run meetups with Mates.
You may also need
Want to hear about the launch first?
Join early access: we’ll send you the Mates link on launch day, and your first month of Premium is on us.